Frequently Asked Questions

Each pet's grooming service is priced based upon the time the service takes to complete.  Factors that impact service time include: size of your pet, coat type and length, coat condition, length since last grooming service, behavior of the pet, and any special considerations (age, physical limitations, etc.). Due to such a wide range of factors, your groomer will give you a price upon meeting your pet and assessing each client's grooming needs and request.  

We do not offer grooming services to pets who are sedated.  Oftentimes, these medications can make the pet more reactive—their behavior can be difficult to predict, which can put the pet (and the groomer) at greater risk during the groom.  Medications that the pet takes daily are excluded from this policy. For the safety of the pet, as well as the groomer, please inform us of your pet’s medications before their arrival in case we need to ask you to reschedule your appointment.  If you have questions about a medication your pet receives, call the salon directly to discuss your options. 

Our policy is to check anal glands on all pets. Your veterinary provider can express the glands internally, so please keep in mind that visiting  your vet is always the best option.  If you would like for us to not check your pet’s glands, or if your pet has a history of issues with their glands, please inform us at check-in.  

Our recommendation to owners whose dogs grow an excess of hair inside the ear canal is to have a conversation with your veterinary provider on what they suggest.  A decade ago, common practice would dictate the hair should be plucked from the ear canal to allow for easier airflow and to prevent ear infections.  Today, there is much research stating that the excessive plucking of the ear can cause trauma to the ear canal which can cause ear infections.  Many vets have differing opinions on the best approach.  We are happy to assist you with whichever option you and your vet decide upon together. 

 No.  We acknowledge that there are many schools of thought on pet vaccines and would rather leave those discussions to the medical professionals.  We simply require that you have a current relationship with a veterinarian, and rely on you and your vet to make the best medical choices for your pet.  While pets do not have contact with pets from other households while in our care and we practice individual and facility cleaning procedures, please discuss your pet's individual risk when leaving your household with your medical provider. 

Yes, with some restrictions. If your pet is a current client of See Spot Grooming, we will continue to offer grooming as long as we can safely service your pet. We may suggest a Comfort Groom as your pet ages so that we can extend our professional relationship and keep your pet more comfortable during the process. See Spot does not accept pets over the age of 15 as new clients but are happy to assist you with a referral to a groomer inside a veterinarian practice who specializes in Comfort Grooms. 

As soon as they are cleared by your veterinarian!  We love to see puppies as early as possible to introduce them to the grooming process.  The younger, and more often, we see them, the better!  It’s a great, big grooming world out there and we believe taking the time to socialize puppies to the process slowly and correctly has a huge impact on the rest of their lives.  Because of that, we will not offer Full Grooming services to first-time puppies, except under extreme circumstances. This sets your puppy up for success for their entire grooming lifetime. We offer Deluxe Spa Baths for puppies on their first 2-3 visits, and then move them to full grooming services. Any dogs over 6 months old that have never been groomed will need to visit one of  our Behavioral Groomers, as they have missed crucial socialization time for a safe and enjoyable grooming experience. 

While we maintain the same strict safety, quality, and technical knowledge standards across the board, each groomer has their own unique style, skill set, and education level.  We recommend choosing a groomer whose skill set or style best reflects your goals for your pet.  We are happy to offer a range of personality type and rest assured knowing that every client can find a home with one of our groomers.  Still unsure who to book with?  Visit your desired store’s page and read their bios! g world out there and we believe taking the time to socialize puppies to the process slowly and correctly has a huge impact on the rest of their lives.  Because of that, we will not offer Full Grooming services to first-time puppies, except under extreme circumstances. This sets your puppy up for success for their entire grooming lifetime. We offer Deluxe Spa Baths for puppies on their first 2-3 visits, and then move them to full grooming services. Any dogs over 6 months old that have never been groomed will need to visit one of  our Behavioral Groomers, as they have missed crucial socialization time for a safe and enjoyable grooming experience.